Returns & Exchanges
At Kosiner Jewelry, we want you to be completely in love with your purchase; if you are not satisfied, we offer 30-day returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the jewelry in its original gift box and secure it within a padded shipping envelope to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality assurance team inspects the item, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing